Terms & Conditions

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UrjaDigital is a brand of Suncity Urja Private Limited (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of urjadigital.com and our services, including on-ground delivery (e.g., installation) and digital execution (e.g., marketing). If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company.

• “Services” mean professional services we provide, including planning, design, execution, and reporting.
• “Deliverables” mean materials or outputs we agree to provide under a proposal or SOW.
• “Client Materials” mean content, data, assets, and information you supply to us.
• “Third-Party Platforms” mean tools/services we configure or use (e.g., analytics, ad platforms, hosting).

• Scope, milestones, and Deliverables are defined in proposals or SOWs accepted by the client.
• Changes to scope (timelines, features, quantities) require written approval and may impact schedules and fees.
• We may use subcontractors or affiliates, remaining fully responsible for delivery.

• Provide timely access to information, systems, and premises (as applicable) and designate a single point of contact.
• Ensure Client Materials do not infringe rights or violate laws; obtain permissions for assets used.
• Review and approve Deliverables within reasonable timeframes; delays may shift schedules.
• Follow safety protocols and site readiness requirements for on-site work.

• Fees are as per accepted quotation or SOW and exclude taxes unless stated. Quotes are for requesting purposes only; no prices are shown on the website.
• Invoices are due as specified in the quotation/SOW. Late payments may attract interest or suspension of work.
• Client is responsible for third-party platform spends, licenses, permits, shipping, and statutory fees unless otherwise agreed.
• Currency and payment method are as stated in the quotation/SOW.

• Client retains ownership of Client Materials; you grant us a limited licence to use them to provide the Services.
• Upon full payment, we grant you rights to use the Deliverables for your internal business purposes as defined in the SOW.
• Our pre-existing IP, tools, templates, and know-how remain ours; we may reuse generic learnings and non-confidential know-how.

• Each party agrees to protect the other’s confidential information and use it only for the engagement.
• We implement reasonable security measures appropriate to risk; see our Privacy Policy for details.
• If legally required to disclose information, we will notify the other party where lawful.

• We warrant that we will perform Services with reasonable skill and care consistent with industry standards.
• Except as expressly stated, Services and website are provided “as is” without other warranties (express or implied).
• Results may vary due to external factors (e.g., market conditions, platform rules, site conditions).

• To the maximum extent permitted by law, neither party is liable for indirect, incidental, or consequential damages.
• Our aggregate liability under these Terms is limited to the fees paid by you for the specific Services giving rise to the claim in the 3 months preceding the event.
• Nothing limits liability for gross negligence, wilful misconduct, or matters that cannot be limited by law.

• You agree to indemnify and hold us harmless against claims arising from Client Materials, unlawful instructions, or misuse of Services.
• We will indemnify you for claims that our Deliverables, as provided by us, infringe third-party IP, except where arising from Client Materials or modifications not made by us.

• Both parties will comply with applicable laws and regulations (e.g., electrical codes, advertising policies, data protection).
• We configure or integrate Third-Party Platforms on your behalf; your accounts remain subject to their terms and policies.

Neither party will be liable for delays or failures due to events beyond reasonable control (including acts of God, government actions, pandemics, strikes, or disruptions to supply chains). Timelines will be adjusted in good faith.

• These Terms apply while you use the website or engage our Services.
• Either party may terminate an engagement for material breach not cured within a reasonable period after written notice.
• We may suspend Services for non-payment or security concerns, with notice.
• Upon termination, accrued fees remain due; applicable sections survive (e.g., IP, confidentiality, payments, liability, governing law).

These Terms are governed by the laws of India. Subject to contract, disputes are under the exclusive jurisdiction of the competent courts at Jaipur, Rajasthan, India.

We may update these Terms periodically; the “Last updated” date reflects the latest revision. Continued use of the website or Services after changes constitutes acceptance.

Contact

Questions about these Terms? Email info@urjadigital.com or write to our offices listed below.