Privacy Policy

Last updated:

UrjaDigital is a brand of Suncity Urja Private Limited (“we”, “us”, “our”). This Privacy Policy applies to our website urjadigital.com, contact forms, and communications. By using our site or submitting information, you agree to the practices described here.

1) Information you provide

• Contact details (name, email, phone) submitted via forms or email.
• Project details (scope, timelines, budget preferences) you share with us.
• Business information (company name, role, address) for invoicing or proposals.

2) Information collected automatically

• Technical data: IP address, device/browser type, pages visited, timestamps.
• Cookies and similar technologies (see “Cookies & tracking”).
• Aggregated analytics that cannot reasonably identify you.

3) Information from third parties

• Lead sources (e.g., referral partners) and ad platforms (e.g., Google, Meta) where permitted.
• CRM enrichment (e.g., firmographic data) to tailor proposals and support.

• To respond to enquiries, prepare quotations, and deliver services.
• To operate, maintain, and improve our website, forms, and security.
• To configure analytics and advertising (e.g., conversion tracking, retargeting) where allowed.
• To comply with legal obligations and enforce agreements.
• With your consent, to share updates or marketing communications (you can opt out anytime).

We use cookies, pixels, and similar technologies to keep the site reliable, measure performance, and improve experiences.

• Essential: security, load balancing, session management.
• Analytics: page usage, traffic sources, performance.
• Advertising: only if enabled, to measure conversions or show relevant ads.

You can control cookies via your browser settings. Disabling some cookies may affect functionality.

• Service providers: hosting, analytics, email, CRM tools—bound by confidentiality.
• Legal & safety: to comply with law, protect rights, investigate misuse.
• Business transfers: as part of a merger, acquisition, or asset sale (with safeguards).

We do not sell personal information.

• Transport encryption (HTTPS) and access controls on systems we operate.
• Principle of least privilege for internal access.
• Reasonable technical and organisational measures appropriate to risk.

No method of transmission or storage is 100% secure. We work continuously to reduce risk and respond to incidents.

• Access/Update: ask for a copy of your data or request corrections.
• Delete: request deletion where applicable (subject to legal retention).
• Opt-out: unsubscribe from marketing; adjust cookie settings in your browser.
• India-specific: where applicable, we align to emerging Indian privacy requirements and industry best practices.
• Global users: if you are in a region with specific privacy laws (e.g., GDPR), you may have additional rights such as data portability and restriction of processing.

To exercise any rights, email info@urjadigital.com. We will verify your request before acting.

We keep personal data only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. When not needed, we delete or anonymise data.

Our website and services are not directed to children under 13. If you believe a child has provided us personal data, contact us and we will take appropriate steps to remove it.

Your information may be processed outside your country. Where required, we use appropriate safeguards (e.g., contractual clauses) and limit transfers to what’s necessary for our services.

We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest revision. Material changes will be highlighted on this page.

Contact us

Questions or requests? Email info@urjadigital.com or write to our offices listed below.